Effective date: 25th of august 2025
 

About Us
 

Raid Society is an online store offering embroidered patches and related lifestyle products. We respect your privacy and process your data only for what is necessary.
 

What We Collect
 

• Personal details you provide: name, email, address, order details.

• Payment details are processed by secure third-party providers and are never stored by Raid Society.

• Technical data (e.g. IP address, browser) via cookies.
   

How We Use Your Data
 

• To process and deliver orders.

• To provide customer support.

• To comply with legal and tax requirements.

• To improve our website and services.
   

Data Retention
 

• Order and invoice information: 7 years (legal requirement).

• Customer service messages: up to 1 year.
   

Sharing of Data
 

We only share your information with trusted parties necessary to run our business:

• Payment providers

• Shipping partners (PostNL and equivalents)

• Accounting services

We will never sell your data to third parties.
 

Cookies
 

• Functional cookies ensure the site works properly.

• Analytics cookies help us understand how our site is used (anonymized).

• Marketing cookies only if you give consent.
   

You can manage or remove cookies in your browser settings.
 

Your Rights
 

As an EU customer, you have the right to access, correct, delete, or request portability of your data. You may also object to or restrict processing.

Requests can be made via info@raidsociety.com.
 

Updates
 

This Privacy & Cookie Policy may be updated. The latest version will always be available on our website.